Learn how to add a payee with this video:

Step-by-step directions for adding an electronic payee, adding a check payee, and editing and deleting are below.

Add an Electronic Payee

  1. Click the Add Payee icon on the Pay & Transfer drop-down menu or on Bill Pay Home.
  2. Gather any necessary information to add the payees such as account number and address.  This may be available on a recent bill or you may have this information in your records.
  3. To create an electronic payee, you must indicate which biller you wish to pay.  This can be done using two methods.  You can either select your biller from the Select a Biller list or type the name of biller in the field provided.  Pause for a moment to allow the list to generate.
    • When adding a new payee and entering a name of a big-company payee, for example, AT&T, you may get multiple results since AT&T has multiple divisions under the same corporation (such as AT&T home, AT&T business, etc.).  In this case select the one that corresponds to your particular account.
    • IMPORTANT NOTE:  If you type the name of the payee in the field provided and it does not appear on the list, the payee will be added as a check payee.  (See following directions for adding a check payee.)
    • The fields are conditional depending on whether you select to add an electronic payee or a check payee.
  4. Click the Continue button.
  5. Enter the payee account number, re-enter the payee number, and type the ZIP code where the payee requests that payments to be sent. Helpful tips give information on what is expected in this section.
  6. You may also enter optional information but this is only retained for your information and is not delivered with the payment.  If a nickname is entered, you will see that name when you view the payee at a later time.
  7. Click the Continue button.
  8. Available addresses will appear to the right.  Select an address from the ones provided to ensure accurate payment routing.
    • Or select No matching address to enter an address manually.  In this case, the payment will be sent by check.  (See following directions on adding a check payee.)
  9.  Click the Continue button to complete the addition of the payee.
  10. You will advance to the Bill Pay Home page where you can view your payee and click “Pay” to make a payment.

 

Add a Check Payee

  1. Click the Add Payee icon on the Pay & Transfer drop-down menu or on Bill Pay Home.
  2. Gather any necessary information to add the payees such as account number and address.  This may be available on a recent bill or you may have this information in your records.
  3. Begin to enter a name in the field pause for the list to appear.  If the payee names does not appear in the list or no list appears, then this will be a check payee.
  4. Click the Continue button.
    • The fields that appear on the Add a Payee page are conditional and depend on whether the member is adding an electronic or check payee.
  5. Enter the address of the payee.
    • You may also enter optional information but this is only retained for your information and is not delivered with the payment.  If a nickname is entered, you will see that name when you view the payee at a later time.
  6. Click the Add Payee button.
  7. You will advance to Bill Pay Home where you can view your payee and click “Pay” to make a payment.

 

Edit/Delete a Payee

To edit a payee in It’s Me 247, use the Edit/Delete button on Bill Pay Home.  You will be able to edit the address and additional information, or add a nickname.

Here you can also delete the payee completely.  A confirmation will be provided for the deletion.  NOTE:  You cannot delete a payee if there are any pending payments for the payee.

Learn more about what you can do in It’s Me 247 Bill Pay – the native bill pay solution!