For security reasons, please do not include personal information (such as your Social Security number, account number, balance, or other sensitive information) via e-mail. Please call our toll-free or local number listed below to speak to a member service representative who can assist you with questions involving personal data.
We are at your service. Call us, mail us, fax us, e-mail us. We are here to provide you with the quality of service you expect from your member-based Credit Union.
Mail transactions should be sent to the Mail Teller at the following address:Greater Metro Federal Credit Union 31-10 37th Avenue
Long Island City, NY 11101 The above location is the main office which also offers Teller Window services. Office hours are from 8:30AM to 4:00PM.
Member complaints and disputes not resolved by the Credit Union should be sent to the Supervisory Committee at the following address:Greater Metro Federal Credit Union Supervisory Committee 31-10 37th Avenue, 4th Floor Long Island City, NY 11101
The Supervisory Committee can also be contacted by email.
Long Island City Branch
Hours: Mon – Fri 8:30 am to 4:00 pm
(Teller Window Services also available)
VA Hospital Branch
(All correspondence should be mailed to Long Island City)
423 East 23rd Street
New York, NY 10010
Hours: M – F 9:15 am to 4:15 pm
(Closed noon – 1:00 pm)
Toll free outside NYC:1-800-361-1012
ARTIE: 718-361-1002 Press 1
Member Services: 718-361-1002 Press 0
Mastercard® Inquiries: 1-800-654-7728
Lost/Stolen Cards: 1-800-449-7728