I want to update my personal information, including address, email address, and phone number.

Please log into It’s Me 247 and follow this path:

Your Name (Initials on top right-in circle) > Personal Info & Settings > Personal Information

This feature is designed to allow you to view the personal information the credit union currently has on file about you, and to notify the credit union when your address, phone numbers, or email address, needs to be changed.  You can also change your code word (that is used ONLY by the credit union to verify your identity).

Use these steps to update your personal information:

1. First you will see the information the credit union has about you currently on file. If changes are needed, click Edit Personal Information at the bottom of the page.
2. Make changes to address information, phone number, email address or code word. (Click here for tips on making corrections.)
   • If your new address is not a U.S. address (Puerto Rico and the U.S. Virgin Islands are considered U.S. addresses), click Use a foreign address.  The field labels will change slightly so that you can see how to enter the address properly.  Abbreviate as needed to make everything fit.  Because foreign phone numbers use so many different formats, you may not be able to enter your foreign phone number on this screen.  Contact the credit union for help.
3. When the necessary changes have been made, click Update at the bottom of the page.  If you have configured a confirmation code in your PIB profile, you will need to enter if as well.
4. You will return to the Personal Information page with a confirmation message.

Remember that if the message reads “Changes will be made after being reviewed by a credit union employee,” you will not see the change if you click the Your Personal Information button again right away. Please wait a day or two before checking to see if the change was made. Contact the credit union directly if you have any concerns.