Members who use ARTIE (our Audio Response Teller and Information Exchange System) may have noticed a change recently. Our Core Processor who manages this service made a few changes as they switched their phone provider.
When you call ARTIE, you will hear a different woman’s voice that may have a different cadence since the new system is Text-to-Speech and reads all menu prompts.
Some menu options have changed so please listen carefully.
If you have not tried It’s Me 247 Online Banking, this might be a good time to give it a try.
Please call us if you have any questions, concerns or if you would like to enroll in ARTIE or It’s Me 247 Online Banking.
