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Winter 2010

New Name, New Look, New Year!

What better way to enter a New Year than with an entirely new perspective? As you can see from this publication, we've added freshness to our look. We now have a more inviting name to welcome members from all of our Employer Groups. Additionally, we are introducing a reworked logo that still represents the metropolitan area we serve with a tribute to the Towers that stood in the skyline when our Credit Union had its beginning in 1970.

We plan to be a much more visible and active credit union in 2010. You'll see changes in our brochures, our credit cards and our website. We plan to offer more in loan products and convenience services such as ATM s and online banking.

During the difficult period beginning in September of 2008 we've seen our members move funds from other institutions to ours - capitalizing on higher certificate rates we were and are able to offer. It was this movement of funds amid the financial crisis that helped our institution reach the $80 million plateau in assets in September of 2009. The rates alone do not explain the growth. Members trust our institution and why shouldn't they when our Capital-to-Asset Ratio is more than double what the regulators consider safe?

We plan to be a much more visible and active credit union in 2010. You'll see changes in our brochures, our credit cards and our website. We plan to offer more in loan products and convenience services such as ATMs and online banking.

Your Credit Union suffered a physical disaster when a fire the Saturday before Thanksgiving 2008 displaced our main office for four months. We were up and running that Monday morning handling all member transactions and issues. We returned to our offices at the end of March 2009. From the growth noted above, it would be hard to argue anything but our successful recovery.

The personnel, management and volunteers of Greater Metro wish all of our members and their families a Happy and Healthy New Year and hope that you join us in a rewarding and successful 2010.

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The Year in Review and the Year Ahead

Review of 2009

It would be difficult not to include the last forty days of 2008 to start the review of 2009 since "The Fire" delayed so much of what was planned for in 2009. We returned to Long Island City on March 23, 2009 and quite honestly the scent of the fire remained for several months.

The catching up began as soon as we arrived. Our year-end audit began the same day. Schedules that had only been accessible on our office computers had to be updated. New member and loan applications that had accumulated over four months at our disaster recovery site had to be filed. There were cleanup issues that popped up frequently, not to mention the continued testing of the building fire alarms.

As we settled in, we addressed our planned initiatives for 2009. Work to install our first ATM began immediately, and it was up and running in the lobby of the Manhattan VA in mid-August. This machine has handled thousands of transactions due to its location in the lobby. This was installed for the benefit of our VA members who need cash when our Branch on the second floor is either closed or handling long lines. The changing of our name was discussed for years to become more inviting to members of all of our Employer Groups. The naming process, from its selection to trademarking it to picking the associated logo, was completed over the summer, and we received NCUA approval in August. More has to be done before the transition is completed, such as new brochures and issuing new plastics that will reflect the new branding. Please note that all plastics, checks and account information continue to be valid and usable.

Although the numbers are preliminary and unaudited at this point, we can say that 2009 was a good year for Greater Metro. Assets increased to over $81.7 million at the end of December 2009. This $16 million or 24% increase in asset growth over 2008 is significant since it was made up solely of increased member shares.

Looking Ahead to 2010?

We have the assets, now we need the members.
Most of the asset increase came from our existing members. Although we are all happy about the growth, in order to sustain our long-term viability, the Credit Union needs to add new members. One of our initiatives for attracting new members (aided by the name change) will be to reintroduce ourselves as the financial institution of choice to our other Employer Groups. One, for example, is the Visiting Nurses of NY. This is an eleven thousand employee institution of which we've only scratched the surface with membership.

We have the assets, now we need the loans.
One of the Credit Union's goals is to get funds to our members. This is especially important in these times when so many institutions have clamped down on making funds available. A selfish but basic business reason is that in order to be able to offer higher savings rates, the Credit Union must earn on higher rates itself. We have been doing this by judiciously investing in guaranteed and insured instruments, but the higher yielding and preferable instruments are loans. We will ensure you that the Credit Union understands its obligation to its overall membership and to the NCUA Insurance Fund to be judicious in its lending. Products will be developed and promoted throughout the year to help meet our member needs but will never be at the expense of sacrificing our due diligence.

We've had the turmoil, now we need stability.
Our building fire and the financial market crisis was a great deal to overcome. On the disaster recovery aspect, we passed with flying colors. Although tedious, running into the Queens post office daily to get our mail, bringing it back to our partnered Credit Union to post it and then bringing the checks cross-town to transmit the check images occurred without fail for four months. Statements went out and calls were handled. On the financial crisis, we became a safe port of call for many of our members who transferred funds from bailed out and struggling institutions to earn above market savings rates with us. The proof is our asset growth.

With the economy recovering, we plan to do even more for our members in order to keep their level of trust and of course their funds.

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Our Annual Meeting

Our annual meeting was held on July 8, 2009. It was at this meeting that the audited financial results of 2008 were made available. The audit was conducted by the Certified Accounting firm of Wojeski & Co., and similar to other 2009 initiatives, was delayed due to the Credit Union's displacement caused by the fire in the Long Island City location. The first half of 2009 was also spent waiting on how our regulator, the NCUA, would address the losses of several large Corporate Credit Unions and how the related "bailout" expenses would affect natural person credit unions such as Greater Metro.

The actual impact caused by the NCUA's Stabilization Expense and recorded on the books in 2008 was only $98 thousand. This category of expense will be a recurring one that will change annually based on the reported losses of the Corporate Credit Unions and should go away as the financial markets recover. As you can see from the accompanying schedule, net income from the year 2008 was close to $6 million.

The primary contributing factor to this income was the sale of our building at Queens Plaza in April of 2008. Assets increased $14.6 million to $65.8 million, or 28%, over 2007, which was a direct result of member funds moving away from banks to the safety of credit unions during the last four months of 2008, as well as from the proceeds from the building sale.

Besides reporting on the financial well being of our institution, the announcement of your newly elected Directors to the Board took place. The nomination process, which took place earlier in the year, yielded two candidates to fill the two seats being vacated. Mr. Robert Morrison and Mr. Jerome LoMonte were elected to fill the three-year terms.

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Board of Director Elections 2010

At a duly held board meeting, Chairman Robert Morrison appointed three members to serve on the nominating committee in order to accept applications from credit union members wishing to run for the two seats whose terms are expiring in 2010.

Any member who is at least 18 years of age may submit his or her name for consideration of being selected by the Nominating Committee and placed on the ballot for election to the Board. Applications or resumes should include the member's qualifications and experiences that would show how his or her election would benefit the Credit Union and the membership. A letter should also be included stating that if elected, the member has every intention of serving on the Board and would also agree to background and credit checks.

All applications should be sent to the following address:

Nominating Committee
Greater Metro Federal Credit Union
31-10 37th Avenue
Suite 403
Long Island City, NY 11101

Applications must be received by February 28, 2010 to be considered. Applicants not selected by the Nominating Committee but still wishing to run for the Board would still have the opportunity through a petition process, which will be detailed at a later date.

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Direct Deposit Your Tax Refund

Get It Fast and Easy

If you authorize a Direct Deposit order on your 2009 tax returns, your overpayment refund will be deposited into your Credit Union account. Instead of waiting weeks for the check to arrive, with Direct Deposit, the funds will be available to you immediately.

On the IRS tax forms 1040, 1040A and 1040EZ, choose either your Checking or Savings Account for the deposit account. Be sure to include your account number and the Credit Union's ABA routing number - 221475605.

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Auto Loans

Great Rates and Coverage

With rates as low as 4.09% APR * for New Vehicles and 4.69% APR* for Used Vehicles, it pays to contact us before you finalize your purchase. Please note that rates will vary depending on credit scores and may change without notice.

For further protection, you can add GAP coverage and Mechanical Warranty Coverage to your loan at less than what Dealers are offering.

Make sure you ask our Member Service Representative about these offerings when applying for your loan.

Insurance and Title Requirements

Although the Credit Union hopes to provide you with the funds you need to put you behind the wheel of your dream car, each member is then obligated to maintain an appropriate amount of insurance coverage naming the Credit Union as the Loss Payee.

Failure to do so may result in the Credit Union purchasing and assessing insurance to you. This amount would be charged to your savings or checking account and may be a higher amount than what you could have obtained on your own.

This borrower responsibility for insurance is in addition to ensuring that the Credit Union is named as a lien holder with the Department of Motor Vehicles.

The above steps are required to protect the assets of the Credit Union and its Members.

*APR=Annual Percentage Rate. Rates are subject to change without notice. Other rates and terms available. Contact the Credit Union for complete details.

**$20,000 borrowed for 5 years at 4.89% APR. $15,000 borrowed for 5 years at 5.49% APR. Members can borrow up to $75,000 for a new or used vehicle with terms up to 72 months


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It's IRA Season

Many of you have IRAs with the Credit Union, and many of you may want to open new IRA accounts. April 15th isn't only important because of it being "Tax Day," it is also important for making prior year contributions to your IRAs. Below is some general information on IRAs but it is important to discuss your retirement account decisions with your tax and/or investment advisors.

Traditional IRAs: These IRA plans are the original, but their annual contribution limits have increased to $5,000 or $6,000, depending on age. Plus, generally, amounts in your IRA, including earnings, are not taxed until they are distributed.

Roth IRAs: Contribution amounts for a Roth IRA are the same as the Traditional variety, but an important difference is that your earnings grow taxfree if certain qualifications are met. Your contributions are non-deductible, but a tax-free withdrawal of earnings at retirement is an amazing benefit.

Coverdell Education IRAs: Save money for your child's education on a taxfavored basis with a Coverdell Education IRA. These IRAs now have increased contribution limits of $2,000. Tax on earnings is deferred until the funds are withdrawn, and if used for qualified education purposes, the entire withdrawal can be tax-free.

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Change in On-Line Banking Security

Long overdue and necessary to better safeguard member funds, your access to account information and the ability to transact will require changes to security. Although less is easier to remember, it is also easier for hackers to figure them out, and that is why we are requiring all members to follow the prompts after logging into "It's Me 247" to upgrade their passwords and security settings.

Beginning February 15, 2010, any member signing on to "It's Me 247" will be required to upgrade their security. Please follow the prompts on the secured website. If you encounter any problems please call Member Services at 718-361-1002.

Please be aware that changes will also be made to ARTIE, our telephone response system.

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Credit and Debit Card Information

We are in the process of redesigning our plastics to incorporate our new name. The Credit Union is still reviewing the manner in which new cards will be issued and will inform the membership as soon as it is decided.

Please remember that your current cards are valid and usable.

Over The Limit Fees Are Being Removed

To meet new Consumer Protection legislation requirements on our Credit Card product, we are removing "over the limit fees." In order to be compliant, the Credit Union considered two options. One would require each cardholder to respond whether they agree to "opt in" to have such a fee assessed to their account in the event that they went over their credit line. To avoid what many argue is an administrative nightmare associated with the preceding option, the Credit Union is simply removing this fee.

Consequently, the Credit Union will no longer allow balances to go over the approved credit limits.

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Holiday Closings

New Year's Day - January 1, 2010

Martin Luther King, Jr. Day - January 18, 2010

Presidents' Day - February 15, 2010

Memorial Day - May 31, 2010

Independence Day (observed) - July 5, 2010

Labor Day - September 6, 2010

Columbus Day - October 11, 2010

Veteran's Day - November 11, 2010

Thanksgiving Day - November 25, 2010

Christmas (observed) - December 24, 2010

New Year's Day (observed) - December 31, 2010

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