Contact Us





We are at your service. Call us, mail us, fax us, e-mail us. We are here to provide you with the quality of service you expect from your member-based Credit Union.


Mail

Mail transactions should be sent to the Mail Teller at the following address:

Greater Metro Federal Credit Union
31-10 37th Avenue
Suite 403
Long Island City, NY 11101

Member complaints and disputes not resolved by the Credit Union should be sent to the Supervisory Committee at the following address:

Greater Metro Federal Credit Union
Supervisory Committee
P.O. Box 8180
Long Island City, NY 11101

The Supervisory Committee can also be contacted by email at SupervisoryCommittee@greatermetrofcu.org.


VA Hospital Branch
(All correspondence should be mailed to Long Island City)

423 East 23rd Street
2nd Floor
New York, NY 10010


Hours: Mon - Fri 8:30 am to 4:00 pm
(Closed noon - 1:00 pm)


E-Mail

For security reasons, please do not include personal information (such as your Social Security number, account number, balance, or other sensitive information) via e-mail. Please call our toll-free or local number listed below to speak to a member service representative who can assist you with questions involving personal data.

memberservices@greatermetrofcu.org


Phone & FAX
Toll Free (outside NYC):
1-800-361-1012
Local:
718-361-1002
Fax:
718-361-1775
ARTIE:
718-361-1002 Press 1
Member Services:
718-361-1002 Press 0
MasterCard Inquiries:
1-800-654-7728
Lost/Stolen Cards:
1-800-449-7728