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We are at your service. Call us, mail us, fax us,
e-mail us. We are here to provide you with the quality of service
you expect from your member-based Credit Union.
Mail
Mail transactions should be sent to the Mail Teller at the following address:
Greater Metro Federal Credit Union
31-10 37th Avenue
Suite 403
Long Island City, NY 11101
The above location is the main office which also offers Teller Window services. Office hours are from 8:30AM to 4:00PM.
Supervisory Committee
Member complaints and disputes not resolved by the Credit Union should be sent to the Supervisory Committee at the following address:
Greater Metro Federal Credit Union
Supervisory Committee
P.O. Box 8180
Long Island City, NY 11101
The Supervisory Committee can also be contacted by email at SupervisoryCommittee@greatermetrofcu.org.
Long Island City Branch
(Main Branch)
Hours: Mon - Fri 8:30 am to 4:00 pm
(Teller Window Services also available)
VA Hospital Branch
(All correspondence should be mailed to Long Island City)
423 East 23rd Street
2nd Floor
New York, NY 10010
Hours: Mon - Fri 8:30 am to 4:00 pm
(Closed noon - 1:00 pm)
E-Mail
For security reasons, please do not include personal information
(such as your Social Security number, account number, balance, or
other sensitive information) via e-mail. Please call our toll-free
or local number listed below to speak to a member service representative
who can assist you with questions involving personal data.
memberservices@greatermetrofcu.org
Phone & FAX
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Toll Free (outside NYC):
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1-800-361-1012 |
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Local:
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718-361-1002 |
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Fax:
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718-361-1775 |
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ARTIE:
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718-361-1002 Press 1 |
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Member Services:
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718-361-1002 Press 0 |
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MasterCard Inquiries:
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1-800-654-7728 |
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Lost/Stolen Cards:
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1-800-449-7728 |
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